You can fully refund the funds within 15 days. After this period, the refund is made only for the full unused months, minus 15%.
According to the agreement, the virtual hosting subscriber is obliged to monitor the accuracy of the specified personal data. Our employees can selectively check the profile data and if they find a discrepancy in the right to request it from the subscriber. It is not necessary to provide passport details, but they are necessary for a refund. Employees can request passport details. In this case, the subscriber is obliged to provide them.
We are the operator of personal data in the territory of the Russian Federation and are responsible for data leakage. If an employee has requested passport data and the subscriber has refused to provide it, we have the right to suspend the provision of services without refund.
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